Sales Conditions

We guarantee all departures, even for 1 person only.
In case only 1 or 2 bike teams have enrolled on a tour, then participants may confirm their participation  paying a supplement, or they may renounce free of charge and all sums already paid are being entirely refunded.
For our bikers’ maximum safety, all tours are limited editions for a maximum of 12 motorcycles/bike teams.

Inclusions

All our TOP CLASS tours include:

  • registration fee, branded tee-shirt, photo album of the tour
  • assistance + medical + luggage insurance that covers both rider and passenger for medical expenses in Italy and repatriation assistance costs in case of accident or illness during the tour and luggage theft or loss
  • welcome aperitif
  • en-suite accommodation and buffet breakfast in standard double room, in first class hotels*
  • one quality main meal per day, or better said as many meals during the tour as the nights are (dinner or lunch)
  • Tour Leader on own motorbike for groups up to 6 bikes
  • Tour Leader + rear steward on own motorbike for groups made up of 7 to 12 bikes
  • luggage van for groups of minimum 5 bikes

*Please note that we have selected all our partner hotels according to strict and demanding criteria. They are among the best available in their area (with excellent Trip Advisor and Booking ratings), possibly with 4 stars (otherwise 3 stars superior) and numerous high-level amenities, personally chosen in strategic positions for the quality service, high comfort and excellent cuisine.

Exclusions

All our TOP CLASS tours exclude:

  • all extras, one main meal per day unless differently mentioned
  • room upgrade or suite accommodation – extra charge on request
  • petrol, any parking fees (while touring), entrance fees in museums, natural sites, monuments – all visits are optional
  • transfers to the first hotel of the tour upon arrival and from the last hotel upon departure
  • luggage van for groups up to 4 bikes

Motorcycle rental, if requested, is subject to separate, direct contract and payment.

Transfers

Since our moto-tourists may arrive from whatever place in the world, by whatever means, at whatever time, the group shall always meet directly in our first hotel. Depending on the touring area, some tours start and end in Milan, others in Rome, just one in Alghero, yet all tours start and end in the same hotel.
Transfer from/to airport or station can be organized on request.

Meals

We have included in every package as many main meals (super meals with 3 or 4 courses of excellent Italian cuisine !) as the nights are. It can be a lunch or a dinner. Drinks at meals are never included but water.

As regards the remaining lunches, a longer pause is scheduled every day in a bar or cafeteria – some nice, inviting place – where to have a sandwich, a salad and some fast food warm dishes; and at least two shorter breaks for a cup of coffee, an ice-cream or else will be made along the day.

As regards the remaining dinners, participants will autonomously decide where and what to eat in the city where they overnight.

Role of the staff on the road and during sightseeing

We have prepared with big care each of our itineraries, including in them lots of exciting, twisty, panoramic roads that are ideal for motorcycle and many stops in interesting and characteristic places, so to guarantee our moto-tourists’ pleasure as well in the saddle and off the bike. But, with respect to the typical biker’s philosophy, who loves to travel in a group while at the same time maintain a healthy degree of independence, ours are no way traditional guided tours for passive travelers where all activities are conducted together. On the contrary we allow each participant ample free time for self-contained activities and the role of the Tour Leader is limited to leading up the group and supplying assistance.

On the go, the Tour Leader leads the way for the motorcycles group along the programmed route made up of the best bikers’ roads available in the area with the necessary flexibility to adapt itinerary and pace to the current conditions. He is the captain in charge of the group, he takes all decisions and shall not be overtaken without authorization.

When the group stops in the interesting places that we have included in our itineraries for a visit, he grants the participants some free time that each one will spend as he/she prefers, either visiting the spot autonomously, strolling about, doing some shopping, grabbing a gelato, or else.
All suggested visits are optional and self-contained. Our Tour Leaders are no touristic guides, therefore they will not visit the monuments with participants nor are they allowed to provide explanations on their history and architecture. Participants may decide to avail at own charge of the services of professional touristic guides on the various spots.

In a nutshell, the Tour Leader

  • is your contact person during the whole tour, he will always be at your disposal in case of need, even when off the bike and during the rest day. You can reach him on his mobile phone 24/24 hours
  • is the forerunner who traces the route and determines the pace of the group according to road and traffic conditions, and of the riding ability of the single participants. In case of need for any reason his deep knowledge of the territory allows him to quickly and efficiently modify the route. He supplies all possible help in case of problem (crash. breakdown, …)
  • is the team leader in charge of creating cohesion and good relationships among participants of various origins
  • acts as an interface with the various service providers included in the tour (hotels, restaurants, monuments, …)
  • and above all he is your specialist of Italy, whom you can ask all your questions about this country, its customs, culture, cooking and way of life.

Insurances

Feeling secure and protected is an important factor of a successful holidays. Therefore:

  • Assistance + medical + luggage: Our prices are inclusive of a basic Assistance, medical and luggage insurance that covers both rider and passenger for all medical expenses in Italy and repatriation costs in case of accident or illness during the tour. Luggage loss or theft is covered too. Complementary coverage available on request.
  • Vehicle: Will you hire the bike through us, our partners will put at your disposal a vehicle covered by third party liability insurance. If you tour with your own motorcycle, it is your responsibility to have a valid motorcycle insurance. Be aware that in our northern tours in the Alps and Dolomites we shall happen to ride stretches in France, Switzerland, Austria or Slovenia, so make sure your insurance is valid in these countries too.
  • Cancellation: We warmly recommend you to take a cancellation insurance that refunds you in case you should cancel or abbreviate your journey for some valid reason. This type of  insurance can be taken only in your own country. In accordance with the Italian laws in force, travelers who choose not to subscribe a cancellation insurance will have to sign a waiver.

Prices and payments

To give our customers the certainty of the tour being run, whatever the number of participants enrolled, we have opted for a unique price that includes a crescent number of services as the number of participants grows.
Nevertheless, due to the impact of the fixed costs in the sales price, we had to set a minimum number of participants from which booking is binding, specifically 3 bike teams totally enrolled on a tour.

Since we guarantee all departures, even with one participant only, in case that less than 3 bikes should have enrolled a supplement will be required. Confirming a tour for 1 or 2 bike teams only remains a free choice of participants, though. If not willing to pay the necessary overprice they are allowed to renounce and have their money refunded.

1) Standard payment terms:

  • Enroll by completing the booking form and paying a deposit of 200.00 Euro per person.
  • 40% of the total tour price is due 60 days before departure date.
  • The balance is due not later than 30 days before departure date.
  • Any tour booked within 60 days before its departure date is subject to the payment of the deposit + 40% of the tour price right upon receipt of our confirmation.
  • Any tour booked within 30 days before its departure date must be paid in full right upon receipt of our confirmation.

2) Tour fully booked more than 60 days prior to departure:

In case the maximum of 12 bike teams is reached more than 60 days prior to tour departure, then all participants will be required to lock their participation by settling the second payment (40% of the tour price) within 1 week from the notification of the tour closure, instead of 60 days before departure date, and the cancellation term is anticipated accordingly.

Balance will be regularly due not later than 30 days before departure date.

Cancellation

Any sum paid as partial or full payment of a tour is not refundable, except the deposit of 200 Euro minus booking fee of 50 Euro, id est 150 Euro per person, if cancellation arises over 6 months from the departure date.
In all other cases a customer who cancels his trip for any reason is compelled to a penalty equivalent to the sums paid at the corresponding stage, as follows:

  • amount of the deposit if cancellation arises less than 6 and more than 2 months before tour departure date,
  • 40% of the tour price + deposit if cancellation arises between the 59th and the 30th day before the tour departure date
  • 100% of the total amount due if cancellation arises 29 days before the tour departure date or less.

But in case, and only in this case, that by the time of the final payment, 30 days before the tour commencement, the total number of bike teams enrolled is lower than 3 (three), then participants may renounce free of charge and all money already paid is refunded.  
This reimbursement only covers the sums paid by the customer to Italy On Motorbike/Lab Travel for the tour package itself; we shall no way refund any other service that the customer may have bought for this journey, such as flight tickets, motorcycle rental, further room bookings, guided visits, etc …

In case a tour has been fully booked more than 60 days prior to departure, then the payment of the second tranche is anticipated to 1 week after notification of the fact and the applicability of the penalty amounting to 40% of the tour price + deposit is anticipated accordingly, applying for cancellations arising from such payment day up to 30 days before tour departure date, instead of cancellations arising between the 59th and the 30th day before tour departure date.

To avoid any controversy on this concern we strongly recommend that you take out cancellation insurance in your own country. In accordance with the Italian laws in force, travelers who choose not to subscribe a cancellation insurance will have to sign a waiver.

Booking deadline

Accommodation is guaranteed up to 45 days prior to tour commencement; booking after 45 days prior to departure date is highly welcome but subject to effective availability

  • of subscriptions (max 12 motorcycle teams per tour)
  • of rental motorcycles (if requested)
  • of rooms in the various hotels of the tour

Information on passport, visa, customs and health regulations

It is presumed to be known to all travelers that a valid passport is needed for travels abroad.
All travelers are required to inquire with the local Italian Consulate about the specific entry provisions in Italy (visa, insurance, health conditions, international driver’s license or else) as well as about customs regulations and will be themselves responsible for compliance with these regulations. Caution: should you choose one of our northern tours in the Alps and Dolomites, be aware that we shall happen to ride stretches in France, Switzerland, Austria or Slovenia, so make sure your identity documents are valid for these countries too.

As an inbound tour operator, our services are delivered exclusively in Italy and our liability starts only in the moment when the traveler joins the Tour Leader at the meeting point in Italy – or with the provision of the first service sold by us – whereas all previous steps are completely out of our responsibility, including the issuance of a visa, customs clearance or compliance to special regulations for foreigners, stateless persons or persons with a double citizenship.

Should a traveler not be able to reach the meeting point for failure to comply with the rules governing his/her entry in in Italy, we are exempted from further contract fulfillment and the customer is entitled to no refund.

Analogously our liability finishes with the end of the tour – or with the end of the last service sold by us – whereas all subsequent steps are completely out of our responsibility. 

Terms and conditions of the travel contract

Terms and Conditions

Special clauses bound to the specific nature of our tours involving self-driven vehicles

i)   Driver’s License and Riding Ability

In Italy a specific driver’s licenses is requested by law to ride a motorcycle. Therefore, on completing a booking the customer formally declares that he/she is in possess of a valid driver’s license for the vehicle used in the tour and has the necessary riding ability to control such a vehicle safely on the tour route. Participants coming from non-Schengen countries may not be authorized to tour in Italy with their national driver’s license and need to have an International Driver’s License issued by the local authorities for motor vehicles.

The traveler must immediately notify us of all changes with respect to his/her driving license that affect his/her participation in the tour (for instance, disqualification from driving). Should it turn out after the booking and before the start of the travel that the customer has no driving license valid for the travel period then, by charging the cancellation rates, we are exempted from further contract fulfillment.

Should it turn out after the travel has started that the customer does not have a valid driving license for the travel period or does not have the necessary driving ability to be able to control the vehicle taken over safely on the tour route, then the legal consequences of clause vii) (Personal Behavior and Liability, comma 2) hereunder apply.

In addition to being in possession of a driving license for motorcycles, a rider needs to be actually able to drive a motorcycle! Since Italy On Motorbike/Lab Travel has no proper means to ascertain the expertise of drivers before their effective participation in a tour, but for the data declared under the own responsibility by riders in the booking form, it declines any responsibility if some participant should not be capable to follow a group and/or should cause any damages to people or things, including to the own person and belongings, as a result of his/her insufficient riding ability, and reserves to exercise its rights as per clause vii) hereafter.

ii)   Motorcycle Rental

We are not the bike rental company. The bike rental is an additional service offered, advertised and promoted by us as an intermediary but autonomously provided by a licensed rental company for which we are an external partner. Therefore this service will be governed by a separate contract between the traveler and the rental company directly, and we shall no way assume any liability for the transaction, cancellation and execution of the service.

To hire a bike from one of our partners, the customer shall be in possession of a valid driver’s license for the rented vehicle (usually old type A or new type A3) and be at least 21 years old. Travelers from non-Schengen countries are usually not  allowed to tour in Italy with their national driver’s license and will therefore need to have an International Driver’s License issued by the local authorities – please check this out with the local Italian Consulate.

It is the traveler’s responsibility to present a valid, appropriate driver’s license to take over the rental motorcycle. If that is not fulfilled, the rented vehicle will not be handed over and we shall exclude the participant from the tour and be exempted from further contract fulfillment. In such a case, neither the rental company nor we Italy On Motorbike/Lab Travel shall refund any payment nor be liable for the additional costs hence arising for the traveler.

iii)   Own Vehicle

Participants taking part in a tour with their own vehicle are themselves responsible for its conforming with the law, being sufficiently insured and for its technical condition being faultless. If non-compliance with such a condition results in our service provision being disturbed, then the traveler is obliged to reimburse us for any loss that the situation may cause, cost that may incur and damages in case other participants should complain and our corporate image should be harmed. The traveler shall obviously also bear any additional costs arising to fix the problem (for instance for vehicle recovery, vehicle safekeeping, elimination of technical defects, etc.).

iv)   Local Traffic Regulations

The traveler joins every day the road traffic on his/her own responsibility and is obliged to abide by the provisions of the local road traffic regulations. He/she will therefore bear any penalties, fines or similar charges, including damage to a third party’s person or property attributable to his/her infraction to local traffic regulations. He/she is also the only responsible in case of accident he/she caused.

v)   Health, Alcohol, Drugs and Medicines

Big attention is drawn to participants’ good general state of health. To be admitted in a tour all participants must be in a good enough physical and mental shape to be able to travel without difficulties and in safe conditions every day, reason why controlling the tour difficulty grade as described is fundamental when booking. Tour participants who do not fulfill such prerequisites may be excluded by the Tour Leader from the whole tour or parts thereof without any appeal. If there are any doubts in respect of a participant’s state of health, the customer is compelled, on request of the Tour Leader, to present a good health certificate to be newly admitted.

During the day, as long as the vehicle still has to be driven, riders are not allowed to take any alcoholic drink, drug or medicine that affects their ability to drive. Alcoholic drinks may only be enjoyed once the day tour has ended and the vehicle has been safely parked for the night at the hotel, although always within reasonable limits with the awareness that everyone needs to be refreshed and rested again on the next morning. The legal consequences described in clause vii) (Personal Behavior and Liability, comma 2) hereunder will apply in the event of failure to comply with this rule. 

vi)   Riding off-road and out of the group

Off-road riding with a rental bike is not allowed. A traveler would should ride off-road with a hired bike shall bear all losses arising from unauthorized off-road driving in full (such as the damages to the bike and indemnification to us in case this has somehow affected the pursuance of the tour).
No participant shall drive outside the route laid down by the Tour Leader when traveling with the group and no off-road stretch is ever included in the route. If a participant wishes to make a ride on his/her own, outside the group, previous agreement with the Tour Leader is necessary; in this case the outsider shall reach the agreed meeting point under the own responsibility. Only those who travel on their own motorcycle may ride off-road when driving outside the group.

vii) Personal Behavior and Liability

The traveler is liable in any case and shall indemnify and hold us harmless against all third party claims asserted directly on us in connection with such injuries and/or damage. Damage caused by customer’s intentional misconduct, lack of experience or negligence means in particular (but not limited to) damage attributable to driving mistakes, insufficient driving ability and/or disorderly driving behavior (for instance, driving on the back wheels, making a racing start, insufficient safety spaces between vehicles, etc.).

We are released from our obligations towards a customer under the travel contract if, in a group travel, a traveler, despite warnings, continues to disturb the travel performance by improper behavior. If it was the customer’s fault, the customer is obliged to compensate us for the damage he/she has caused. 

Though a Tour Leader is provided on each tour, whose directives all travelers undertake to follow as well for the itinerary and for the speed, all participants follow the route on their own responsibility and are compelled to adapt their riding style and ability to the prevailing circumstances. If a traveler is not in a position to follow a route, then he/she must immediately notify the Tour Leader accordingly so that the latter can take the necessary steps to help the participant in difficulty without sacrificing the rest of the group.

Each traveler is also personally responsible for stowing the proper luggage in the dedicated vehicle. Any liability of ours for that is totally excluded and it is therefore recommended not to leave any valuable documents or belongings in the van transported luggage.

viii)   Weather Conditions and Routes

We reserve the right to change the itinerary and consequently overnight accommodation venues or other services as necessary in reason of seasonal circumstances and current weather conditions. When doing that, we shall endeavor not to change the character of the tour and to provide similar services. The tours are scheduled so to be performed in the best season and most favorable weather conditions for the relevant area, yet we do not assume any responsibility for poor weather conditions (being bad or even too hot) that may occur and participants cannot claim any right to reimbursement of the tour price or of the vehicle rental fee due to bad weather and subsequent program change.